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What Are the Secrets of Excellent Customer Service Teams?

mohamed_hassan / Pixabay Customers want one, well, two things above else. They want to save time and money. And since our online experiences have improved in strides, we expect that making research and buying a convenient and personalized process. How … Continue reading

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In 2009 a NJ judge banned hooking up voting machines to the internet, but that's exactly how ES&S's "airgapped" machines work

Connecting voting machines to the internet is a terrible idea: the machines are already notoriously insecure, and once they’re online, anyone, anywhere in the world becomes a potential attacker. (more…)